CALL OR TEXT 911 FOR EMERGENCIES | FOR NIXLE ALERTS TEXT YOUR ZIP CODE TO 888-777 | ALERT MARIN
Novato Fire Protection District
Novato Fire District MenuEmergency Medical Services
The Emergency Medical Services (EMS) Division is headed by the Battalion Chief-EMS. The Battalion Chief-EMS reports to the Deputy Chief.
The Battalion Chief-EMS oversees the district’s emergency medical response system. In addition to the Battalion Chief-EMS, the Division utilizes the services of a local doctor as part-time Medical Director as well as a Continuous Quality Improvement Coordinator and an EMS Educator.
To improve the performance and quality of our patient care, the EMS Division utilizes a Continuous Quality Improvement (CQI) Program using a Peer Review Committee process. The EMS Peer Review Committee is comprised of the Battalion Chief-EMS, the CQI Coordinator, the EMS Educator, the Medical Director, and Paramedic/Firefighters. Together they provide a perspective on patient care issues raised by medical authorities and the district’s own CQI Program. The Continuous Quality Improvement (CQI) Program also utilizes data analysis to identify areas for improvement and implement strategies to enhance EMS operations and patient care.
The EMS Division utilizes a research and development process to examine new medical equipment and evaluate existing medical equipment to continually improve patient care and employee safety.
The EMS Division coordinates with the Marin Health and Human Services/Adult Aging Services program. Emergency responders who notice barriers or situations in homes of the elderly, which negatively impact their quality of life, can refer them to the Marin Adult Aging Services Program. This partnership ensures that all emergency response personnel can assist with long term care issues for our elderly.
The EMS Division oversees an internal Behavioral Health Committee. This committee is comprised of internally elected Peer Support Counselors. The Peer Support Counselors provide internal counseling and facilitate external counseling and assistance.