Vision, Mission & Guiding Principles

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Vision

To position the Fire District operationally and financially to create a sustainable future.

Mission

The Novato Fire Protection District exists to care for, protect, and serve our communities.

Guiding Principles

  • We believe that our communities are the reason for our existence.
  • We believe that all members of our diverse communities are entitled to our best efforts.
  • We are committed to the protection of life, property, and the environment.
  • We will foster and sustain the trust of our communities and each other, while also protecting that confidence through our attitude, conduct, and actions.
  • We will serve our communities with honesty, fairness, and integrity.
  • We will pursue safe, effective, timely, economical, and measurable solutions.
  • We will consistently provide professional, skilled, courteous, and compassionate customer service.
  • We will be sensitive to the changing needs of our communities.